Beberapa permasalahan yang sering dikeluhkan oleh para pengguna mesin kopi ialah seperti permasalahan yang berhubungan dengan listrik, air, brew, dan permasalahan yang berhubungan dengan hasil akhir kopi. Semua permasalahan pada mesin kopi ini akan mempengaruhi cita rasa kopi yang dihasilkan nanti, anda tentunya tidak ingin bukan pelanggan tercinta kabur karena hidangan kopi yang kurang nikmat? Untuk itu segera atasi kerusakan atau permasalahan pada mesin kopi anda dengan cara mencari dan menemukan perbaikan dan service mesin kopi. Serviamo memberikan beberapa masalah umum terkait mesin kopi untuk Anda.

Troubleshooting Guide

Problem Possible Cause Possible Solution
Mesin tidak menyala /

Machine won’t start

Tombol on/off salah posisi Banyak mesin memiliki tombol on/off yang berada di lebih dari satu posisi. Cobalah aktifkan beberapa tombol satu per satu. Biasanya lampu akan menunjukkan mesin menyala.
Power supply korslet Beberapa bagian mesin dapat menyebabkan korsleting listrik. Sebuah lingkaran di elemen atau koil dari electrovalve umumnya menjadi penyebab utama masalah ini.
Safety thermal switch pada mesin korslet Jika mesin terlalu panas, safety thermal switch akan mematikan aliran listrik agar tidak terjadi kerusakan yang lebih parah.
Machine not dispensing coffee or dispensing very slowly Kopi menggiling terlalu halus atau diisi terlalu rapat Take the handle off and press to make a coffee if water runs ok then the coffee grind has been set too fine or the handle is blocked and needs cleaned.
Problem with water supply Check mains water supply not turned off or Water filter blocked.
Electrovalve for water supply not operating It is not uncommon for dirt in the water supply to jam the valve that opens to allow water into the machine.
Problem with pump Pumps and pumpheads fail on a regular basis you can usually tell by the noise the pump is making if the problem is here.
Grouphead blocked with scale On a domestic machine running a descale solution into the boiler may help. For commercials the jets in the grouphead will probably need removed and cleaned.
Group solenoid valve not operating If when you press the button to make a coffee you hear a click but no water appears then the electrovalve has failed to open and will probably need taken apart and cleaned.
Lack of cleaning Coffee is very oily and this oil builds up in the grouphead, in the baskets and in the portafilter. Clean all parts that come into contact with the coffee on a regular basis with a degreaser such as Puly Caff.
Coffee dispenses too quickly Coffee grind is too coarse. Adjust your grinder to make the coffee grains finer. Do not use coffee that has been lying and dried out.
Coffee leaks over the side of the portafilter and coffee grains land in the cup Not using a brush to clean the group seal When making coffee it is important to knock any loose grains off the rim of the basket before putting on the machine otherwise it will not seal properly.
The filter baskets are old and dented from hitting off a hard surface Replace dented filter baskets they will not hold the pressure generated by the machine.
The group seals are old and worn and need replaced Group seals should be replaced at least once per year. Seals harden over time due to being continually compressed and operating at a high temperature.
Dirty water found under the machine Blocked drain hose or outlet from drain bowl If the drain hose is into a standpipe make sure the end of the hose is not jammed in preventing drainage. If into a bucket the end of the hose should not be in the water. It is good practice to pour a solution of dissolved Puly Caff degreaser into the drip tray.
Clean water found under the machine Leak from anywhere There are so many pipes carrying steam and water round a machine to identify where the problem lies it will be necessary to remove the top from the machine.
No hot water or steam Machine has not come up to operating pressure Your machine will not dispense steam or hot water until there is sufficient pressure in the hot water boiler. If there is hot water and no steam then check the nozzle is not blocked with milk.
Water comes out of steam nozzle Boiler has overfilled If the machine does not detect the level of water in the boiler it will overfill and overflow. Common problem is scale or dirt build-up on the level probe.

Sebagai langkah awal Anda bisa mengecek hal – hal yang bisa Anda lakukan untuk merawat mesin kopi Anda

Layanan Servis Mesin Kopi dari Serviamo

Spare part mesin kopi pada dasarnya memang mempunyai batas maksimal dalam beroperasi. Ada saatnya mesin kopi harus dibawa ke tempat perbaikan dan service mesin kopi untuk mendapatkan beberapa perawatan agar bisa beroperasi dengan optimal kembali. Untuk jasa perbaikan service mesin kopi terbaik, segera hubungi kami. Teknisi kami dapat memperbaikinya. Operator kami yang berpengalaman akan mencoba dan membantu Anda untuk penganganan langsung melalui lini telephone. Jika hal itu tidak berhasil maka Kami akan mengirim Teknisi Lapangan ke tempat untuk tahapan survey dan menyetujui biaya survey sesuai dengan posisi atapun lokasi.